Payment Policy

Thank you for choosing to shop with Ketzeal Overseas. We are committed to providing you with the best shopping experience possible. As a Shopify store, we use the Pay with PayPal payment gateway and cash on Delivery to ensure safe and secure transactions for our customers. Please read the following payment policy carefully to understand our payment procedures:

1. Payment Methods: We accept payment via PayPal, Visa,  MasterCard, American Express, RuPay, Diners Club, UPI
2. Currency: All transactions are processed in Indian Rupees (INR).
3. Order Confirmation: Once you place an order with us, you will be redirected to the PayPal payment gateway where you can confirm your payment and receive an order confirmation. Please ensure that you enter your payment details correctly to avoid any delays in processing your order.
4.  Security: The Pay with PayPal payment gateway is secure and encrypted, ensuring that your payment information is protected. We do not store any payment information on our website or servers.
5. Payment Authorization: When you place an order with us, you authorize us to charge your selected payment method for the total amount of your order, including any applicable taxes and shipping fees. If your payment is declined, we will not be able to process your order.
6. Refunds and Returns: If you need to request a refund or return, please refer to our Return & Refund Policy for instructions. Refunds will be issued to the original payment method used at the time of purchase.
7. Payment Disputes: In the unlikely event of a payment dispute, please contact us immediately. We will work with you to resolve the issue as quickly as possible.

Thank you for taking the time to read our payment policy. If you have any questions or concerns, please do not hesitate to contact us. We appreciate your business and look forward to serving you.

Trade name: Ketzeal Overseas
Phone number ( Whatsapp ): +91 96248 24665
Email: support@ketzealoverseas.com
Physical address: D-21, Sumel Business Park-5, Near Chamunda Bridge, Near Chamanpura Circle, Asarwa, Ahmedabad-380016, Gujarat, India
Business hours: Monday to Saturday 9:00am - 5:00 pm